Tuesday, 29 December 2015

How to Handle Customer Complaints Via Social Media

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Are your customers leaving negative comments on social media? Do you need a plan to handle customer complaints? Responding quickly and appropriately to negative social comments can help you increase customer loyalty and retention. In this article you’ll find out how to deal with negative comments on social media. #1: Respond Quickly It’s important to [...]

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- Your Guide to the Social Media Jungle



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