Tuesday 31 October 2017

#SproutChat Calendar: Upcoming Topics for November 2017

It’s hard to believe that 2018 is just around the corner. With the oncoming holiday season and end-of-year wrap ups, it’s more important than ever to carve out some time for personal development. That’s why this November #SproutChat is offering a big variety of topics, from holiday planning to agency life, SEO and more. We’ve got you covered.

Interested in a particular chat? Just click the “Add to Calendar” button. If you can’t make a chat but want to connect with other folks in the industry, join our Facebook community.

Wednesday, November 1: Planning for the Holidays

Every social media professional knows that the holidays are synonymous with planning ahead. We’ll chat about best practices for mapping out social strategy during one of the busier times of the year, planning out your content calendar, tracking traffic and in-store purchasing.

Add to Calendar: Apple   Google   Outlook   Outlook.com   Yahoo

Wednesday, November 8: Overcoming Challenges in an Agency

From juggling multiple accounts to perfecting brand voice for different brands, working in an agency is never dull. In this week’s #SproutChat, we’ll be joined by Sprout All Star Elite, Kellen McGugan of BigWing, to chat best practices for making #AgencyLife as efficient as possible.

Add to Calendar: Apple   Google   Outlook   Outlook.com   Yahoo

Wednesday, November 15: SEO & Social Media

What’s the relationship between SEO and social? Is it possible to boost your brand’s SEO ranking with social media? Join this week’s #SproutChat with Sprout All Star, Lexie Kimball of Netvantage Marketing, to talk about getting the most out of social media and SEO.

Add to Calendar: Apple   Google   Outlook   Outlook.com   Yahoo

Wednesday, November 29: Essential Tools for Community Managers

Community Managers have multi-faceted careers that really flex their communication skills and require them to stay on top of current trends. In this #SproutChat, we’ll discuss essential tools to make your life as a Community Manager a breeze.

Add to Calendar: Apple   Google   Outlook   Outlook.com   Yahoo

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YouTube Optimization: How to Score More Views & Subscribers

How to Use Autoplay Video in Your Pinterest Ads

Do you advertise on Pinterest? Wondering how to add video to your promoted pins? Autoplay video pins aren’t yet commonly used so adding them to your Pinterest marketing now will help you stand out in a sea of still images. In this article, you’ll discover how to create promoted video pins that autoplay on Pinterest. [...]

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Monday 30 October 2017

Instagram Campaigns Failing? Learn From These Highly-Successful Brands

How to Create and Analyze Instagram Stories for Business Accounts

Looking for ways to market your business with your Instagram business account? Are you aware of the unique advantages businesses have with Instagram Stories? In this article, you’ll discover how to create, use, and analyze Instagram stories using a business account. Why Use Instagram Stories? If you’re already publishing photos and videos on Instagram, you [...]

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Saturday 28 October 2017

Instagram Live With Friends, Facebook Live Video Producer, Snapchat External Link Sharing

Welcome to this week’s edition of the Social Media Marketing Talk Show, a news show for marketers who want to stay on the leading edge of social media. On this week’s Social Media Marketing Talk Show with Michael Stelzner, we explore Instagram Live with Friends with Jeff Sieh, Facebook Live Video Producer with Luria Petrucci, [...]

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Friday 27 October 2017

#SproutChat Recap: Best Practices for Managing Content

What’s the key to managing content when working on larger marketing teams? What’s best practice for keeping track of content performance? These are questions we face everyday, as content is the bread and butter of any social strategy.

So in this week’s #SproutChat, we discussed best practices for documenting your content management processes for and amplifying your efforts.

Organization Is Key

Take care to organize your multimedia content and keep track of it in an asset library for easy finding. Keep documentation of what kinds of content you’re using for each social platform.

Create Now, Edit Later

If you’re in charge of social for a live event or on the go, try to remember that you can always edit content later. Take as many raw photos and videos as you can for repurposing later on in your content pipeline.

Tagging Creates Seamless Processes

There are a variety of ways to organize social content, but tagging might be the easiest (and most effective) method. Tag your visual assets for quick look up and utilize UTM tagging for easily tracking your content’s performance.

Amplify Your Efforts

If you’re launching a new social campaign make sure that your employee advocates are aware and ensure that you’ve socialized the news to the company at large. Create easy to share social copy and visuals so that the barrier to share is low.

Join us next Wednesday, 2 P.M. CT at #SproutChat, to talk about planning social campaigns for the holidays. Until then, check out our Facebook community to connect with others in the industry.

This post #SproutChat Recap: Best Practices for Managing Content originally appeared on Sprout Social.



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It Is About Time: The Journey, Episode 3

The Journey, a Social Media Examiner production, is an episodic video documentary that shows you what really happens inside a growing business. //www.youtube.com/watch?v=BijVCgXu5C0 Watch The Journey: Episode 3 Episode 3 of The Journey reveals what many will see as an impossible goal pursued by Michael Stelzner, founder of Social Media Examiner. Mike makes time for [...]

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How Social Media Has Evolved and Where It Is Headed

Want to prepare for emerging social technologies and marketing tactics? Wondering how to reach your audience as algorithms change? To explore the past, present, and future of social media marketing, I interview Brian Solis. More About This Show The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It’s designed [...]

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Thursday 26 October 2017

Instagram Analytics Guide: How to Pull & Examine Your Data

Top Takeaways: Strategies, Stories & Cutthroat Ping Pong at the First Agency Partner Day

3 YouTube Terms of Service Marketers and Creators Need to Know

Do you use YouTube in your marketing? Are you in compliance with copyright laws and YouTube’s Terms of Service? In this article, you’ll discover three ways to keep your YouTube channel and video content legal. #1: Don’t Charge People to Watch Your Content on YouTube As with all social media platforms, when you join, you’re [...]

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Wednesday 25 October 2017

How to Create Facebook Reports with Sprout Social

How to Legally Leverage User-Generated Content in Your Marketing

Do you want to use the images your fans and customers post on social media? Wondering how to secure permission to use your customers’ content? If you want user-generated content (UGC) for your marketing, you need to take steps to avoid potential legal hassles. In this article, you’ll discover how to use fan content legally [...]

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Tuesday 24 October 2017

3 Ways to Promote a Local Business on Facebook

Are you marketing a local business on Facebook? Wondering how to drive leads and customers to your storefront? In this article, you’ll discover three ways to promote your local business on Facebook. #1: Boost a Post to Promote an Offer or Event Let’s start with the simplest way to get your name in front of [...]

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Monday 23 October 2017

How to Create Screencasts With Your Smartphone

Want to produce how-to videos for your social media audience? Wondering how to create screen recordings with your smartphone? In this article, you’ll learn how to record screencasts on your mobile device and then customize them for top social media platforms. Why Use Mobile Screencasts on Social Media Creating mobile screencasts to share tips, apps, [...]

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Saturday 21 October 2017

Facebook Live Screen Sharing, Facebook VR Updates, and New Facebook Ad Options

Welcome to this week’s edition of the Social Media Marketing Talk Show, a news show for marketers who want to stay on the leading edge of social media. On this week’s Social Media Marketing Talk Show with Michael Stelzner, we explore Facebook Live screen sharing and Facebook VR updates with Joel Comm, New Facebook ad [...]

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Friday 20 October 2017

#SproutChat Recap: Gaining Actionable Insights From Analytics

We all know the importance of data and reporting, but the truth is it’s what we do with these quantitative insights that really matters. From determining how often to pull metrics to what questions you’re trying to answer with that data, it’s crucial to devote some time to digging into analytics.

In this week’s #SproutChat, we were joined by Sprout All Star, Dave Macdonald, of SocialXpresso, to chat about best practices for gaining actionable insights from the numbers. From what metrics to pull to timing and strategy, we covered the umbrella of analytics.

Different Metrics for Platforms & Goals

Make sure that when you’re creating goals for your social media strategy, that you’re also identifying which metrics are valuable to your brand overall. Metrics differ across various content types as your intent behind each differs.

Pull Data, but Not Too Frequently

It’s hard to identify particular trends or patterns if you don’t give your content time to full flourish. If you’re looking for granular data points on particular posts, checking in daily is fine.

Track Internal Benchmarks

One of the simplest ways to measuring success on social is keeping track of internal benchmarks. This is how you’ll  see monthly and yearly growth, as well as identify where you’ll need to beef up other areas of engagement.

Metrics Answer Strategy Questions

It’s one thing to create a social strategy before the start of the new year, but without tracking metrics it’s difficult to tell if your efforts are paying off. All of the questions you may be asking yourself when you’re posting social content can be answered by taking a peek into the analytics.

Be sure to join us in next Wednesday’s #SproutChat to talk about best practices for managing content. Until then, check out our Facebook community to connect with other brilliant folks in the social and digital marketing sphere.

This post #SproutChat Recap: Gaining Actionable Insights From Analytics originally appeared on Sprout Social.



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The Journey: Episode 2

The Journey, a Social Media Examiner production, is an episodic video documentary that shows you what really happens inside a growing business. //www.youtube.com/watch?v=RjIMZHCvPQw Watch The Journey: Episode 2 Episode 2 of The Journey reveals pressures faced by Michael Stelzner (founder of Social Media Examiner) as he mobilizes his team to achieve a difficult objective. Mike [...]

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Chatbots: Marketing Automation via Messenger

Wondering how chatbots can improve open and click-through rates on Facebook? Want to build funnels into your chatbot messaging? To explore how to develop marketing messaging that works in Facebook Messenger chatbots, I interview Andrew Warner. More About This Show The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. [...]

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#NoTwoDays: A Day in the Life of Sergio Perez of Johnny Rockets

Thursday 19 October 2017

3 YouTube Video Optimization Tips for Marketers

Want to improve your YouTube video views? Looking for ways to optimize your YouTube videos? In this article, you’ll discover three ways to improve the visibility and impact of your YouTube video content. #1: Reach Local Audiences by Adding a Location to Your Videos Adding your location to your YouTube videos will make them geographically [...]

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Facebook Automation: What Your Brand Doesn’t Know

Wednesday 18 October 2017

LinkedIn Website Demographics: What Marketers Need to Know

Want more information on people who visit your website? Did you know LinkedIn can help? LinkedIn Website Demographics provides professional insights about your website visitors and allows you to remarket to them through LinkedIn ads. In this article, you’ll learn how to set up and use LinkedIn’s Website Demographics for remarketing. #1: Set Up LinkedIn [...]

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Organic Social Isn’t Dead, It’s Just Called Engagement

5 Articles I Shared With My Team Last Month

To lead a team of forward-thinking experts, you’ve got to stay on top of industry news. That’s one of the primary reasons why I try to provide Sprout’s marketing team with an ongoing cadence of relevant thought leadership content. From why CMOs should care about social customer care to the role of technology in the workplace, there were plenty of provoking articles to learn from last month.

Why Chicago’s B2B Enterprises & Startups Thrive Globally

Chicago is proof that there’s a thriving startup scene outside of Silicon Valley. Sprout’s CEO Justyn Howard joined his peers and offered his perspective on what makes Chicago unique and what work is still left to do.

Loneliness & the Digital Workplace

The Harvard Business Review recently launched a content series about connecting at work. One of the first pieces from the series that caught my attention was trending on LinkedIn. It was a Q&A with Stewart Butterfield, CEO of Slack. The discussion centered around loneliness in the digital workplace and how technology can help make employees feel more connected.

A cornerstone of Sprout’s culture is the belief that open communication creates progress. In less than a year our team has grown from under 200 to nearly 400 employees. It’s only natural that we’ve become a more remote workplace. One quote that particularly resonated was, “Digital communication frees up capacity so that the in-person conversations can be about things that require more nuance. “ Butterfield’s conversation is a good reminder that the proper digital communication channels are needed in order for team members to feel like an integral part of a company’s culture.

Why CMOs Should Care More About Social Customer Service

When Dan Gingiss, the Senior Director of Global Social Media at McDonald’s, reiterated something that Sprout has believed since its inception–we knew we were doing something right. In this article, Gingiss outlined why response time matters and cautioned marketers against moving toward automated phone trees on social.

How to Make the Most of a 30-Minute Phone Interview

I’ve been managing teams for over two decades and–every now and again, I still need a refresher on how to make the most out of leading an efficient phone interview. As Spout continues to grow, so will the opportunities for our employees. I shared this piece with our team because it offered sound phone etiquette that can be applied to any type of remote meeting.

Don’t Get Too Fancy in Your Marketing–Authenticity Always Wins

This was a good reminder that authenticity and value always win against pure product features and frills. The author offered actionable advice for startups looking to establish a brand identity. From being your own customer to forgoing a professional online persona in favor of an honest one, the tips in this piece added additional ideas to our team’s ongoing 2018 planning efforts.

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How to Conquer Instagram Advertising Without Breaking the Bank

Tuesday 17 October 2017

Obtenha detalhes dos dados de mensagens usando a Inbox Inteligente do Sprout

Obtén información más detallada de los mensajes con ayuda de la exportación de la Bandeja de entrada de Sprout

3 Facebook Ad Tools for Better Targeting

Want to refine your Facebook ad targeting? Looking for tools to better identify your most valuable Facebook customers? In this article, you’ll find three tools that give you a more complete picture of whom your ad audience is, what they’re doing on your site, and how much they’re worth. #1: Reveal the Employers and Quality [...]

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Monday 16 October 2017

8 of the Best Social Media Analytics Tools of 2017

8 Apps to Enhance Your Instagram Stories

Want to improve your Instagram stories and Stories ads? Looking for easy ways to create or transform your videos on Instagram? In this article, you’ll discover eight apps that’ll help you create better Instagram stories. #1: Animate Text Overlay in Photos and Videos If you want to add more creative text overlays to your Instagram [...]

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Saturday 14 October 2017

Snapchat Context Cards, Facebook VR Updates, Twitter Bookmarking

Welcome to this week’s edition of the Social Media Marketing Talk Show, a news show for marketers who want to stay on the leading edge of social media. On this week’s Social Media Marketing Talk Show with Erik Fisher and Kim Reynolds, we explore Facebook VR updates, Twitter bookmarking with Madalyn Sklar, Snapchat context cards with [...]

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Friday 13 October 2017

#SproutChat Recap: Integrating PR & Social Media

Before social media was a critical aspect of marketing strategy, PR teams often ruled the direction of new campaigns and product launches and how they held influence over consumer masses. Now when it comes to integrated marketing plans, there are a variety of ways that PR and social media can work together to get messaging across a wide audience.

In this week’s #SproutChat, we were joined by Sprout All Star Elite, Marek Cornett to talk about best practices for integrating your PR and social strategies. We covered different ways that traditional PR and social media are different and how they can sync up to deliver the most influence.

PR & Social Media Messages Differ

The main point of difference between PR and social media comes down to the way messaging is delivered. With PR, you’re often reaching out on a 1:1 basis. With social media, brands and organizations have a cast a much wider net and can tweak messaging accordingly.

Social Moves PR Forward

PR processes have sped up dramatically with the evolution of social media. From outreach to pitching stories and response times, social has allowed for news and messaging to spread more quickly and effectively.

Use Social Media to Amplify PR Efforts

Social media now allows for brands to make connections with news outlets on a more regular basis. Once an announcement has crossed the wire, you can sync up and spread the word on your social platforms. Similarly, if a social campaign launch is newsworthy PR can come into play to make a media announcement.

Create Integrated Marketing Plans

PR and Social Media Managers should work in tandem when it comes to a news announcement to make sure that messaging is consistent across all channels. Creating an integrated plan ensures that there are no missed opportunities for further engagement with your audience.

Social & PR Build Influencer Programs

Utilize social media’s listening and monitoring capabilities to identify influencers and start engaging with them. After establishing relationships with these influencers you’ve discovered via social, start crafting a PR campaign. Social influence can help with the heavy lifting and amplify the campaign later on as well.

Be sure to join #SproutChat next week to chat with Sprout All Star, Dave Macdonald, Founder of SocialXpresso, to learn about gaining actionable insights from social analytics. Until then, be sure to join our Facebook community to connect with others in the social media and digital marketing industry.

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The Journey: Episode 1

The Journey, a Social Media Examiner production, is an episodic video documentary that shows you what really happens inside a growing business. //www.youtube.com/watch?v=fAUOCQ8FgP8 Watch The Journey: Episode 1 Episode 1 of The Journey reveals what many will see as an impossible goal pursued by Michael Stelzner, founder of Social Media Examiner. Mike is on a [...]

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How to Get Leads and Customers at Events

Wondering how taking part in live events can help your business? Interested in tips on networking and sponsorships for events? To explore how to connect with and develop leads by attending physical events, I interview Emily Crume and Demian Ross. More About This Show The Social Media Marketing podcast is an on-demand talk radio show [...]

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Thursday 12 October 2017

How Bloggers Monetize: New Research

Wondering how bloggers make money? Interested in how successful bloggers diversify their revenue streams? In this article, you’ll discover insights from new research that reveal how bloggers generate revenue. #1: Bloggers Favor Product Sales Over Advertising Social Media Examiner’s Creator Monetization Report 2017: How Bloggers, Video Creators, and Podcasters Make Money, a survey of more [...]

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Wednesday 11 October 2017

Reach vs Impressions: Know the Difference Between Your Engagement Terms

How to Use Polls in Instagram Stories

Looking for ways to encourage your audience to interact with you on Instagram? Want to get more feedback from your audience in a direct way? In this article, you’ll discover how to create a poll in Instagram Stories and how to monitor the results. How to Create a Poll The polling feature is only available [...]

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Tuesday 10 October 2017

Instagram Influencer Marketing on a Smart Budget

How to Use Facebook Cover Videos: Inspiration for Marketers

Interested in setting up a Facebook cover video on your business page? Wondering how others are using cover videos on Facebook? In this article, you’ll find best practices and ideas for using Facebook cover videos on your Facebook page. Familiarize Yourself With Facebook Cover Video Specs According to a recent survey, 60% of consumers watch [...]

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Monday 9 October 2017

6 Tricks to Boost Your Share of Voice on Social Media

Two-Person Instagram Live Video: What Marketers Need to Know

Want to go live with a guest on Instagram? Wondering how to use two-person live videos on Instagram? In this article, you’ll discover how to bring a guest into your live video on Instagram, and how to use this feature to bolster your brand. How to Host an Instagram Live Video With a Guest This [...]

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Saturday 7 October 2017

Instagram Polls, YouTube Video Card Changes, and New Google Tech

Welcome to this week’s edition of the Social Media Marketing Talk Show, a news show for marketers who want to stay on the leading edge of social media. On this week’s Social Media Marketing Talk Show with Michael Stelzner, we explore Instagram polls with Jeff Sieh, YouTube video card changes with Steve Dotto, new Google tech, [...]

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Friday 6 October 2017

#SproutChat Recap: Managing Online Communities

Building, engaging and growing an online community helps businesses in the long run. Forming communities of your brand’s most tuned in and engaged fans are what ultimately help to inform products and procedures.

This week at #SproutChat we chatted with Sprout All Star, Meagan DeMenna, Community Manager of ClearVoice, about best practices for managing your online communities and the benefit they provide your brand.

Communities Come Together Around a Topic

Digital communities allow folks to gather around topics or issues they care about and connect. This can happen organically or could be a space created by a business to allow followers to congregate around their brand. Conversations and connections that happen in these online communities instill a real sense of value.

Create Goals First

If you’re just starting to launch a community, think about the platform this will live on (website, forum, Slack, social) and where your community might take to. Additionally, be thoughtful of the purpose of your community. Will it be focused on technical support or advocacy? Mapping out these details ahead of time will and giving members a clearer sense of purpose to start will effectively encourage engagement.

Align Community With Business Goals

When planning your community think about how this will serve the brand overall. If you’re trying to set up a support focused community think of ways this can help deter support tickets and drive down costs associated there. Goals will look different for communities across the board, but think of identifying goals that align with overall business objectives.

Content Is Fuel

When setting up new communities, it’s important to make sure that you’re planning out content with your members in mind. Conversation may already be happening organically, but scheduled content can help encourage further conversation. Small things like this can help make sure that engagement is activated. Remember to have a two way relationship with community members and interact.

Be sure to join us at #SproutChat next Wednesday, at 2 p.m. CT, to chat with Sprout All Star Elite, Marek Cornett of Koch Communications about integrating PR and Social Media strategies. Until then, be sure to join our Facebook community to keep the conversation going.

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