Wednesday 31 January 2018

What Is an API & Why Does It Matter?

Are You Sitting Down? Sprout Social’s Instagram Publishing for Desktop is Here!

How to Drive Traffic With Your Facebook Cover Photo

Want to drive Facebook traffic to your website without using ads? Wondering how your Facebook cover image can help? In this article, you’ll discover how to use your Facebook cover image to generate clicks that convert into leads. Why Use Your Facebook Cover Photo in a Lead Capture Campaign? One frustration for businesses on Facebook [...]

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Tuesday 30 January 2018

How to Hack the Instagram Explore Page

How to Use Facebook Lead Ads for More Prospects

Need more qualified leads from Facebook? Have you used Facebook lead ads? With the arrival of Facebook Zero, pages will effectively see little or no organic reach without some form of ad budget. The money you spend needs to show a return. In this article, you’ll discover how to use Facebook lead ads to collect [...]

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Monday 29 January 2018

8 Steps to Get More Twitter Followers in 2018

How to Sell More With Facebook Custom Audiences

Want more sales from your Facebook ads? Wondering which type of Facebook custom audience works best at each stage of the customer journey? In this article, you’ll discover how to pair Facebook custom audiences with different types of prospects to create an effective Facebook marketing funnel. Structure Your Facebook Campaigns for Maximum Return When you [...]

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Saturday 27 January 2018

YouTube Monetization and Partnership Changes

Welcome to this week’s edition of the Social Media Marketing Talk Show, a news show for marketers who want to stay on the leading edge of social media. On this week’s Social Media Marketing Talk Show, we explore we explore YouTube monetization and partnership changes with Steve Dotto, Instagram Stories updates with Jeff Sieh, and [...]

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Friday 26 January 2018

Why Collaboration Has Replaced Competition in the Agency World

I’ve seen many changes in the agency world since the mid ’90s. There was a time when an agency would take on any project–whether or not they had the capability to, in order to win business. Clients would orchestrate a game of creative war by telling us which agencies we were competing against. Account and creative teams would work through the night while the CFO would pour over financials, disclosing everything but her shoe size.

The end goal? To secure a massive request for proposal (RFP) with the most clever, over-the-top pitch.

As social media and content marketing shifted from buzzwords to business strategies, brands began to sit-up and take notice. It was around this time that Forbes declared that the traditional RFP was an archaic exercise in wasted time. And while this statement might have been premature, the business publication was on to something.

Today marketers focus less on expensive, elaborate ‘dog and pony shows’ and more on finding ways to create deeper relationships with their customers. This takes authenticity and transparency on the part of brands and their agencies. The modern strategies that have transformed traditional marketing best-practices and democratized business have made it more affordable and accessible for organizations of all shapes and sizes to reach, engage and convert new audiences. As agencies, we don’t need to be experts in every discipline. What we need to do is think and work smarter and more collaboratively.

When two great talents join forces, incredible things can happen. Steven Spielberg and John Williams created iconic moments in movie history from “Jaws” to “Jurassic Park.” When The Atlantic and Allstate partnered to create The Renewal Project, both teams were able to advance social good and contribute to civic innovation. St. Louis-based agency Second Story was born from this type of thinking. It takes a mindset shift from ‘what can I gain?’ to ‘what can we offer?’ And that requires setting ego up on a shelf and focusing on what’s best for a client.

That said, working with other agencies isn’t always easy. After all, ego is part of what drives creative personalities to do their best work. It can be difficult to make decisions and determine things like billing structure and workflow.

At Second Story, we’ve found that following six guiding principles can ease the process.

Identify a Clear Lead

Agencies are used to managing clients, creating workflows and leading client meetings and conference calls. With more than one agency in the picture, the workflow can become muddled. Who’s in charge of this project, anyway? If you’ve put the program together, you’re the lead. That doesn’t mean you have better account management skills than your partner agency, it just means someone has to be a clear lead on the project so that the client knows who’s in charge and how the work will be completed.

Stay in control by setting up a weekly touch base meeting and creating a timetable that includes each task, its due date and who is responsible. Be sure to let your partner agency weigh in, especially on the tasks where they are the experts. But all admin documents and meeting invites should come from you.

Focus on Expertise

Maybe you’ve landed a healthcare client because of your content marketing expertise, but you know a local agency that specializes in the healthcare industry. You don’t have to turn over your business, but hiring them on as a consultant for the project will only serve to make the end result more effective. Modern clients appreciate and reward transparency so don’t be afraid to let them know you’re pulling in another source. Plus, any agency you partner with will likely hire you in return for your expertise.

Be Respectful

Second Story is routinely given direct contact with other agencies’ clients in order to work for them. That’s because we’ve worked to earn our partner agencies’ trust. You can do the same by:

  • Always speaking with their brand voice in mind.
  • Putting your relationship with the partner agency above any potential relationship with the client company.
  • Working through your agency contact for approvals and communication until and unless you are given access directly to their clients.

We’re proud of all the work we do, including projects through our partner agencies. But we also want to respect the privacy of those agencies, so rather than creating case studies that delve into the specifics of each project, we simply created one case study that shows the client logos and explains why we don’t share the details. You can check it out here.

Level Set Client Expectations

We’ve had our clients’ clients ask us about working directly with them. Each time, we are 100% transparent and clear. We will not compete directly with our agency clients. If they design websites, we will not design websites unless asked by our client to do so. However, we have had client companies ask about services outside of their agency’s area of expertise. In this case, reach out to your client to let them know and ask their permission to provide their client with information.

Understand & Communicate What Sets Your Agency Apart

Every agency started with a specific type of expertise. Maybe yours is design, maybe it’s content creation, digital advertising or social media management. Maybe it’s your experience working within a niche industry or vertical. Your agency doesn’t have to do it all. You just have to do one thing really well. Set yourself apart from other agencies with that distinction and you’ll be the name they remember for that service.

Pitch Clients As a Team

Partnering with another agency that has a different specialty than your own can increase your chances of gaining new business. Rather than competing for the same client business, pool your resources to pitch together and work as a team to bring them on board—and provide twice the service and expertise than you could alone.

The proliferation of content has made today’s business culture much more transparent and kindness and kudos are an important part of social media culture. The combination has created a business environment that isn’t afraid to complement (and compliment) rather than compete.

There’s room for all agencies and each one brings something unique to the table. When we work together, our clients get the best of everything and they’ll continue to come back for more.

This post Why Collaboration Has Replaced Competition in the Agency World originally appeared on Sprout Social.



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Storytelling With Video: The Journey

Want to use video to help more people know, like, and trust you? Wondering how to create episodic video content that keeps people watching? To explore how and why we produce a weekly video documentary, I pull back the curtain on our show, The Journey. More About This Show The Social Media Marketing podcast is [...]

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Thursday 25 January 2018

Crafting the Experience: The Journey, Episode 14

The Journey, a Social Media Examiner production, is an episodic video documentary that shows you what really happens inside a growing business. //http://www.youtube.com/watch?v=NZ6WgPz5u5Y Watch The Journey: Episode 14 Episode 14 of The Journey follows Michael Stelzner, founder of Social Media Examiner, as he continues to pursue what many will see as an impossible goal: to [...]

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How to Use Live Video to Generate Leads and Sell

Wondering how live video can help you make money? Looking for ways to increase the return on your investment in live video? In this article, you’ll discover six ways to develop leads and boost sales using live video. #1: Generate Leads via Teasers and Prompts The popularity of live video makes it a great way [...]

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Wednesday 24 January 2018

5 Simple Ways to Define & Maintain Your Brand Voice

How to Easily Create Marketing Videos From Images

Wondering how to market with video without being in front of the camera? Have you thought about creating video from product and brand images you already have? In this article, you’ll find two affordable ways to create engaging videos for your business by repurposing visual assets you have on hand. #1: Customize a Storyboard Video [...]

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Tuesday 23 January 2018

21 Effective Customer Retention Strategies to Reduce Churn

How to Use Facebook Analytics for Your Website

Want to learn more about your website visitors? Have you heard of Facebook Analytics? In this article, you’ll discover how to install and use Facebook Analytics to reveal data about the Facebook users who visit your website. #1: Create a Facebook Pixel for Your Website If you haven’t already installed the Facebook pixel on your [...]

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Monday 22 January 2018

How to Build the Perfect Facebook Dashboard

Facebook Zero: The Changing News Feed and What Marketers Need to Know

Are you concerned about the impact of Facebook’s recent announcement on changes to the news feed? Wondering how these news feed changes will affect your marketing? In this article, you’ll find out what to expect from the changes and learn how you can best maintain interaction and visibility with audiences on the Facebook news feed. [...]

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Saturday 20 January 2018

Encontre conteúdo compartilhável usando Sugestões de conteúdo do Sprout Social

Encuentra contenido para compartir con las Sugerencias de contenido de Sprout Social

Facebook News Feed Changes: Why We Need a New Strategy

Welcome to this week’s edition of the Social Media Marketing Talk Show, a news show for marketers who want to stay on the leading edge of social media. On this week’s Social Media Marketing Talk Show, we explore Facebook news feed changes with Michael Stelzner and other breaking social media marketing news of the week! [...]

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Friday 19 January 2018

#SproutChat Recap: The Basics of SEO

When it comes to professional development it’s key to explore the various aspects of marketing, outside of your daily duties. SEO, for example, can play a significant role in your social media strategy. Having baseline knowledge of this field can come in handy for you and your professional growth.

In this week’s #SproutChat, Dominique Jackson, Sprout Social’s SEO Strategist, joined us to discuss some common misconceptions about SEO and how to improve your inbound marketing strategies using SEO tactics.

Change Doesn’t Happen Overnight

It’s common for folks to expect immediate change when implementing adjustments to strategy. However, this isn’t the reality. Find out some SEO myths that participants shared with the community.

A Little Research Goes a Long Way

When brainstorming new content ideas, take the time to do keyword research and see what keywords resonate with your audience or the audience you’re trying to target. Knowing this information can help you in the long run as these small moves tend to have big impact overtime, particularly with higher rankings in searches.

Build Relationships

Getting inbound links back to your site is likely part of your current overall marketing strategy, but one thing to consider shifting focus toward is building relationships. Befriend other content creators and ask them to include links back to your site, when applicable, and reciprocate as much as possible.

Keep Social Content Consistent

Providing the most up to date information on your social pages and posting consistently will keep your feed fresh, as well as ensure that your content will be included in searches.

Put Those Skills to Work

If you’re focusing on personal branding and trying to get the word out about your expertise, start writing content and pushing it live on platforms like WordPress or Medium. Remain consistent in your work and remember that change doesn’t happen overnight but the more you produce and engage, the more relationships you’ll build and the more improvements you’ll see.

#SproutChat will be on break next Wednesday, Jan. 24, as we’ll be tuning in to Sprout Sessions and continuing the conversation on social. In the meantime, be sure to join our Facebook community so you can connect with other folks in the industry.

This post #SproutChat Recap: The Basics of SEO originally appeared on Sprout Social.



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YouTube Ranking: How to Get More Views on YouTube

Want to increase the visibility of your YouTube videos? Wondering how to help your videos perform well with the YouTube algorithm? To explore how to get more views for your videos on YouTube, I interview Sean Cannell. More About This Show The Social Media Marketing podcast is an on-demand talk radio show from Social Media [...]

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Thursday 18 January 2018

Alcance versus impresiones: entendiendo los términos de engagement

Getting Things Done: The Journey, Episode 13

The Journey, a Social Media Examiner production, is an episodic video documentary that shows you what really happens inside a growing business. //www.youtube.com/watch?v=aDhCtbRB1jE Watch The Journey: Episode 13 Episode 13 of The Journey follows Michael Stelzner, founder of Social Media Examiner, as he continues to pursue what many will see as an impossible goal: to [...]

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How to Generate More Leads From Your Blog

Need your blog posts to generate more leads? Looking for tips to turn more readers into loyal email subscribers? In this article, you’ll learn how to combine blog posts and content upgrades into a package that generates warm leads. #1: Review Multiple Platforms to Find Popular Topics To convert more customers through blogging, you need [...]

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Wednesday 17 January 2018

The Future of Facebook Messenger for Business in 2018

The Ultimate List of Social Media KPIs to Leverage Business Growth

7 Ways to Use Instagram Video for Business

Wondering how to create Instagram videos that will resonate with your audience? Looking for inspiration? In this article, you’ll discover seven ways to use Instagram video to enhance your stories and timeline with engaging content. #1: Integrate Instagram Stories Video An estimated 250+ million active users view Instagram Stories every day. Because Stories content has [...]

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Tuesday 16 January 2018

How to Use Instagram Story Highlights for Business

Do you want more value from your Instagram stories? Interested in repurposing stories content on your Instagram profile? Instagram’s Highlights feature lets you combine multiple Instagram stories into long-term content your audience can discover at their convenience. In this article, you’ll discover how to create Instagram stories highlight albums for your business. #1: Create an [...]

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Monday 15 January 2018

The Top 25 Instagram Apps to Produce Killer Content in 2018

How to Use Facebook Dynamic Creative Ads for Optimized Facebook Ads

Do you split test your Facebook ads? Looking for a more effective way to test Facebook ad variations? The Facebook Dynamic Creative ad feature automatically tests multiple variations of a single ad. In this article, you’ll discover how to use Facebook’s Dynamic Creative feature to reveal the optimal ad for your audience. What Is Facebook’s [...]

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Saturday 13 January 2018

Find Shareable Content Using Sprout Social’s Content Suggestions

Facebook Organic Reach Update for Pages and Instagram Live Sharing

Welcome to this week’s edition of the Social Media Marketing Talk Show, a news show for marketers who want to stay on the leading edge of social media. On this week’s Social Media Marketing Talk Show, we explore Facebook organic reach update for pages, Instagram Live sharing in Direct Messages, and Facebook shutting down their [...]

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Friday 12 January 2018

#SproutChat Recap: Launching & Advancing Your Career in Social Media

Whether you’re just beginning your career in social media or you’re a longtime vet, it’s good to know what skills and tactics you need to hone in on for career advancement. Knowing where to start and how to continue your professional development are just two elements in boosting your career.

In this week’s #SproutChat, we were joined by Sprout Social’s own Social Media Manager, Rachael Samuels.

Rachael shared best practices for getting started on networking through social and highlighted important skills to include on your resume.

Jump-Start Job Hunting

Before you start applying to jobs left and right, it’s best to take a step back and make sure that your name and brand are well represented.

We discuss personal brand often in social, but it’s important to audit this before you take a leap and put yourself out there in the candidate pool.

Highlight Skills on Your Resume

Every good social media manager should have excellent communication skills at the very least, but take note of what these participants shared. Skills will shift for each job you apply to, but knowing what to highlight is key.

Networking Means Consistent Engagement

Making connections via social can be highly beneficial, especially if you yourself are in the field of social media. If you network in person, be sure to follow up on social media to maintain consistent engagement and foster relationships.

Maintain Knowledge Across the Board

Even if you’re just getting your footing in the industry it’s best to have knowledge of all platforms. Understanding how they work and best practices is ideal. You can hone in on your knowledge of a particular network if you plan on specializing in one.

Join us next week, January 17 at 2 P.M. CST, to chat with Sprout’s SEO Strategist, Dominique Jackson, about the basics of SEO.

For more career growth opportunities be sure to check out Sprout Sessions, Sprout’s free digital conference, January 22-26.

This post #SproutChat Recap: Launching & Advancing Your Career in Social Media originally appeared on Sprout Social.



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Facebook Video Ad Sequences: Converting by Addressing Objections

Do you use Facebook video ads? Want them to be more effective? To explore how to use Facebook video ads to sell in a very creative way, I interview Tommie Powers. More About This Show The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It’s designed to help busy [...]

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Thursday 11 January 2018

7 Content Distribution Tools, Tips & Tactics to Amplify Your Next Post

Leading from the Front: The Journey, Episode 12

The Journey, a Social Media Examiner production, is an episodic video documentary that shows you what really happens inside a growing business. //www.youtube.com/watch?v=94FdZHD_Ncg Watch The Journey: Episode 12 Episode 12 of The Journey follows Michael Stelzner, founder of Social Media Examiner, as he continues to pursue what many will see as an impossible goal: to [...]

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20+ Blogging, Video, and Podcasting Predictions for 2018 From the Pros

Are you interested in learning where video, blogging, and podcasting are heading in 2018? To find out what to watch for in the coming year, we reached out to expert creators and influencers to get their thoughts. #1: Creators Monetize With Cryptocurrencies Due to the low fees on many cryptocurrencies, they will become the transaction [...]

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Wednesday 10 January 2018

The 7 Step SaaS Marketing Guide: How Software & Internet Brands Win at Social

7 Tips to Optimize Your Facebook Ad Campaigns

Want to increase the effectiveness of your Facebook ads? Looking for ways to get more out of your ad budget? In this article, you’ll discover seven tips to take the performance of your next Facebook ad campaign to a higher level. #1: Build a Sales Funnel The main difference between Google ads and Facebook ads [...]

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Tuesday 9 January 2018

Complete Guide to Influencer Marketing

How to Set Up Facebook Groups for Pages

Want to create a Facebook group for your business? Wondering how to connect your Facebook page and Facebook group? In this article, you’ll discover how to create Facebook groups for pages. #1: Create a Facebook Group With Your Page If you’re interested in starting a Facebook group and want to manage it with and post [...]

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Monday 8 January 2018

8 Top Social Media Scheduling Tools for 2018 & Beyond

3 Easy Ways to Create Instagram Ads

Wondering how to easily create Instagram ads? In this article, you’ll discover three easy ways to create Instagram ads. #1: Promote an Instagram Post With the Instagram App If you have an Instagram business account, you can create promotions with the Instagram app to boost the visibility of a post on your profile. Choose a [...]

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Friday 5 January 2018

Twitter Renaissance: Is It Time to Reconsider Twitter?

Wondering what advantages Twitter offers social media marketers? Looking for tips on interacting with customers? To explore the opportunities marketers have on Twitter, I interview Mark Schaefer. More About This Show The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It’s designed to help busy marketers, business owners, and [...]

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#SproutChat Recap: Self-Care in the New Year

It’s common for social media managers to feel as though they can never fully switch “off” during non-working hours. But it’s important to know when to step back. Taking time for yourself, recharging, creating necessary boundaries at work—it all helps you avoid burnout in the short term.

In this week’s #SproutChat, participants talked about what self-care means to them, shared tips for unplugging and explain how they find inspiration for their work.

Self-Care Goes Beyond Physical Care

Oftentimes when talking about self-care we think primarily about physical care. Mental and physical wellness are related, so make sure you’re prioritizing both. It helps to take standing breaks and laps around your office to get your brain going while not being stagnant.

Be Strategic About Unplugging

It’s easy to talk about “unplugging” and the importance of tearing yourself away from a screen. However, for many social media managers it can feel like an impossible task. Start small and allow unplugging to be a gradual process. You don’t have to cut your relationship with your phone cold turkey at 5. Instead, start with some tips from our participants.

Create Boundaries

We know that having conversations about work/life balance with your peers and managers can be uncomfortable, but boundaries can help happiness and productivity in the long run. Weigh each after-work request strategically and really consider whether or not they’re a priority.

Find Inspiration in the Everyday

At some point you might feel like your creative juice has been zapped. Find a routine that helps you step away from your everyday tasks and fits in time for creative inspiration, like checking out thought leadership content or clearing your mind and taking a walk.

Join #SproutChat on Twitter next Wednesday to talk about obtaining and growing a career in social media. Until then, join our Facebook community to connect with others in the industry.

This post #SproutChat Recap: Self-Care in the New Year originally appeared on Sprout Social.



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